100 Things A Virtual Assistant Can Do

One of the most common things I get asked is “what do you do?” My answer tends to vary depending on who is asking, but the real answer is that it depends a lot on what you need. What I do is take the things you don’t like, or aren’t good at, off your hands so you can concentrate on what you are good at. So if you’re overwhelmed by everything you have to do, why not get a virtual assistant to help you out?

100 Things a Virtual Assistant Can Do

Just to give you a bit of inspiration here are 100 things a Virtual Assistant can do:

    1. Account reconciliation – then you won’t have to panic before an accountant visit
    2. Provide reception services so that all your calls get answered
    3. Set your appointments. So that you don’t have to try to find a time that suits everyone
    4. Automate your processes and get rid of repetitive and unnecessary tasks
    5. Provide back-up for your admin staff
    6. Back-up your website so you never get caught out 
    7. Customer service assistance to make sure your customers never feel ignored
    8. Liaise with your suppliers so you only have to handle any problems
    9. Do research for your blog or other writing
    10. Book personal appointments so you don’t have to
    11. Make venue bookings for seminars, meetings and conferences
    12. Make your travel bookings
    13. Chase up debtors who might respond faster when it’s not you on the other end of the phone
    14. Cold calling
    15. Collate and manipulate data and statistics so you have the information you need to make decisions
    16. Competitor research, for instance, if you’re looking to create a new product
    17. Contact participants in your next meeting when your current meeting is running late
    18. Coordinate major website updates
    19. Create a FAQ and/or Knowledge-base
    20. Create, distribute & collate surveys
    21. Format tender and RFI responses
    22. Create audio versions of your posts
    23. Develop and maintain a filing system
    24. Create branded forms for your newsletter subscribers
    25. Mail merges
    26. Create and monitor system and website backups
    27. Produce document templates
    28. Create flyers and other marketing material
    29. Create images for social media
    30. Produce and edit PowerPoint presentations
    31. Data entry
    32. Organise the distribution of documents
    33. Distribute press releases
    34. Format documents 
    35. Document your company policies and processes
    36. Edit your newsletter so it looks professional
    37. Data entry of business cards into your CRM
    38. Enter receipts into your accounting system
    39. Fact check your data so you only share accurate information
    40. Find articles to share on social media
    41. Search for relevant people and groups for you to connect with on social media
    42. Source images for blog & social media posts
    43. Standardizing data for import into a new program
    44. Format blog posts
    45. Create and update a disaster plan
    46. Work with you to create a marketing plan
    47. Help create and update your business plan
    48. Help your existing admin staff with a big project
    49. Co-host your webinar to provide technical support & keep an eye on messages
    50. Do your invoicing regularly and promptly
    51. Make sure that branding is consistent across all of your documents
    52. Enter event RSVPs into your diary
    53. Edit and update your website
    54. Manage your paid advertising
    55. Help with publicizing and marketing your webinar
    56. Monitor comments on blog posts and social media accounts
    57. Monitoring email accounts and make sure all queries are responded to
    58. Organise and liaise with IT support
    59. Manage your client gifting program
    60. Organise gifts for staff
    61. Send follow-up emails to webinar participants
    62. Pay invoices on time so you don’t develop a reputation as a bad payer (and you don’t have to bother)
    63. Updates your websites plugins, themes and WordPress regularly
    64. Post your blogs so you don’t have to fiddle with them
    65. Create and post job ads then summarise responses
    66. Produce and format quotes so they are accurate and look professional
    67. Proof reading to be sure what you’re sending out reads well
    68. Cite articles used in your publications
    69. Provide updates that help you track your budget and KPIs
    70. Recycle content for blog posts so you can strategically reuse content
    71. Look into niche industries you’d like to target
    72. Research potential clients
    73. Contact clients to check their details to make sure your CRM is accurate
    74. Schedule social media posts, therefore keeping your business front of mind
    75. Distribute follow-up documentation after a meeting
    76. Set reminders to get you to all your events on time
    77. Set up your lead magnet
    78. Create your social media accounts
    79. Setup and maintain your backup system
    80. Share your blog posts to your social media accounts
    81. Sort your emails and unsubscribe from unwanted newsletters
    82. Find printers for flyers and other stationary
    83. Research topics currently popular in your industry
    84. Research products and services so you can just choose from several options
    85. Transcribe your YouTube videos so that your captions are accurate
    86. Transcribe your verbal interviews so you have an accurate copy of what was said
    87. Troubleshoot IT problems so you don’t need to struggle through minor issues
    88. Type handwritten notes so you have them for future reference
    89. General typing to make sure everything is uniform and professional
    90. Update your social media profiles so they look consistent across all platforms
    91. Update your CRM so you always have the latest information
    92. Writing blog posts from your notes. Which is helpful if you’re not a writer.
    93. Create, edit and update your landing pages so they’re always working for you
    94. Research personal needs and provide you with a list of 3-5 options
    95. Check your emails, file them, and respond when needed
    96. Create an email signature block so that your emails look professional
    97. Project manage administrative projects so you only need to worry about the big picture
    98. Fill out forms ready for your signature (or using your e-signature if preferred)
    99. Create and edit PDF files
    100. Enter queries into your CRM ready for followup by your sales team

Just a quick note that I don’t necessarily do all of these. I do a lot of them and I can help you to find someone who does any that aren’t in my skill set.  So what are you waiting for? Contact me to see how I can help you to free up some time and reduce your stress levels.

If you’d like some more ideas, check out my previous How A Virtual Assistant Can Help posts

Click here to book a complimentary 30 minute catch up to discuss how I could help you to improve your customer service.