One of the most common things I get asked is “what do you do?” My answer tends to vary depending on who is asking, but the real answer is that it depends a lot on what you need. What I do is take the things you don’t like, or aren’t good at, off your hands so you can concentrate on what you are good at. So if you’re overwhelmed by everything you have to do, why not get a virtual assistant to help you out?
Just to give you a bit of inspiration here are 100 things a Virtual Assistant can do:
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- Account reconciliation – then you won’t have to panic before an accountant visit
- Provide reception services so that all your calls get answered
- Set your appointments. So that you don’t have to try to find a time that suits everyone
- Automate your processes and get rid of repetitive and unnecessary tasks
- Provide back-up for your admin staff
- Back-up your website so you never get caught out
- Customer service assistance to make sure your customers never feel ignored
- Liaise with your suppliers so you only have to handle any problems
- Do research for your blog or other writing
- Book personal appointments so you don’t have to
- Make venue bookings for seminars, meetings and conferences
- Make your travel bookings
- Chase up debtors who might respond faster when it’s not you on the other end of the phone
- Cold calling
- Collate and manipulate data and statistics so you have the information you need to make decisions
- Competitor research, for instance, if you’re looking to create a new product
- Contact participants in your next meeting when your current meeting is running late
- Coordinate major website updates
- Create a FAQ and/or Knowledge-base
- Create, distribute & collate surveys
- Format tender and RFI responses
- Create audio versions of your posts
- Develop and maintain a filing system
- Create branded forms for your newsletter subscribers
- Mail merges
- Create and monitor system and website backups
- Produce document templates
- Create flyers and other marketing material
- Create images for social media
- Produce and edit PowerPoint presentations
- Data entry
- Organise the distribution of documents
- Distribute press releases
- Format documents
- Document your company policies and processes
- Edit your newsletter so it looks professional
- Data entry of business cards into your CRM
- Enter receipts into your accounting system
- Fact check your data so you only share accurate information
- Find articles to share on social media
- Search for relevant people and groups for you to connect with on social media
- Source images for blog & social media posts
- Standardizing data for import into a new program
- Format blog posts
- Create and update a disaster plan
- Work with you to create a marketing plan
- Help create and update your business plan
- Help your existing admin staff with a big project
- Co-host your webinar to provide technical support & keep an eye on messages
- Do your invoicing regularly and promptly
- Make sure that branding is consistent across all of your documents
- Enter event RSVPs into your diary
- Edit and update your website
- Manage your paid advertising
- Help with publicizing and marketing your webinar
- Monitor comments on blog posts and social media accounts
- Monitoring email accounts and make sure all queries are responded to
- Organise and liaise with IT support
- Manage your client gifting program
- Organise gifts for staff
- Send follow-up emails to webinar participants
- Pay invoices on time so you don’t develop a reputation as a bad payer (and you don’t have to bother)
- Updates your websites plugins, themes and WordPress regularly
- Post your blogs so you don’t have to fiddle with them
- Create and post job ads then summarise responses
- Produce and format quotes so they are accurate and look professional
- Proof reading to be sure what you’re sending out reads well
- Cite articles used in your publications
- Provide updates that help you track your budget and KPIs
- Recycle content for blog posts so you can strategically reuse content
- Look into niche industries you’d like to target
- Research potential clients
- Contact clients to check their details to make sure your CRM is accurate
- Schedule social media posts, therefore keeping your business front of mind
- Distribute follow-up documentation after a meeting
- Set reminders to get you to all your events on time
- Set up your lead magnet
- Create your social media accounts
- Setup and maintain your backup system
- Share your blog posts to your social media accounts
- Sort your emails and unsubscribe from unwanted newsletters
- Find printers for flyers and other stationary
- Research topics currently popular in your industry
- Research products and services so you can just choose from several options
- Transcribe your YouTube videos so that your captions are accurate
- Transcribe your verbal interviews so you have an accurate copy of what was said
- Troubleshoot IT problems so you don’t need to struggle through minor issues
- Type handwritten notes so you have them for future reference
- General typing to make sure everything is uniform and professional
- Update your social media profiles so they look consistent across all platforms
- Update your CRM so you always have the latest information
- Writing blog posts from your notes. Which is helpful if you’re not a writer.
- Create, edit and update your landing pages so they’re always working for you
- Research personal needs and provide you with a list of 3-5 options
- Check your emails, file them, and respond when needed
- Create an email signature block so that your emails look professional
- Project manage administrative projects so you only need to worry about the big picture
- Fill out forms ready for your signature (or using your e-signature if preferred)
- Create and edit PDF files
- Enter queries into your CRM ready for followup by your sales team
Just a quick note that I don’t necessarily do all of these. I do a lot of them and I can help you to find someone who does any that aren’t in my skill set. So what are you waiting for? Contact me to see how I can help you to free up some time and reduce your stress levels.
If you’d like some more ideas, check out my previous How A Virtual Assistant Can Help posts
Click here to book a complimentary 30 minute catch up to discuss how I could help you to improve your customer service.