Making changes and improvements to your customer service processes can have a huge effect on your business. It can improve your image, change customers to advocates, improve staff morale and lead to an increase in profits. However, making changes for the point of change is rarely successful. Instead you need to make considered changes and […]
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If you want to start improving your business, it’s tempting to just jump in and make changes. Instead, taking a bit of time beforehand to do some planning and preparation can help you to make changes that are more likely to lead to the better improvements. Here are some of the things that will help
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A lot of people I talk to love the idea of a Virtual Assistant, but wonder: “What Can A Virtual Assistant Do For My Business?” The answer is usually, quite a lot. A Virtual Assistant is an administration expert who owns their own business and contracts their services to businesses and individuals who need assistance
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