Services

I am a remote personal assistant and I offer services that take care of the admin needs of YOUR business. I will tailor my offering to your needs so you get the help you need. While not paying for anything you don’t need.

I’m just like a regular PA, except I can’t bring you a coffee.
But I can order one to be delivered to you!

All Services - Sharyn Munro Virtual Assistance

If you would like some ideas on how you could put a Virtual Assistant to good use in your business. Check out the blog posts in the “How a Virtual Assistant Could Help with…category. 

A list of all services I offer includes:

General Administration

I have had many years experience in administration roles. I have a keen eye for detail and experience in all facets of research. And can find, evaluate and summarise results as thoroughly or briefly as you require.  I can also help you get organised.  I can e-file quickly and accurately. Or even help create a filing system to suit your business needs. I can provide advice on how to organise your office and workflows so they run smoothly.  I can organise your travel and accommodation as well as bookings for restaurants, theatres, movies, seminars, training and conferences.

  • Contact management
  • Diary management
  • List management
  • Office organisation
  • Research
  • E-filing
  • Travel organisation
  • Invoicing
  • Account reconciliation
  • Paying invoices
Customer Service and Customer Liaison

Having had many years experience in customer service I can provide your customers with a friendly and professional point of contact whether by email or telephone.

  • Appointment setting
  • CRM support such as data entry, managing notifications and followups
  • Client contact
  • Monitor & respond to emails
  • Invoicing & accounts receivable
  • Producing mail outs and letters to clients
  • Quotes
  • Respond to ROI and Tenders
  • Monitoring social media to ensure a prompt response to basic questions & requests for help
Databases

I can format your data for use in presentations or for import into CRM systems.  I’ll create tables, graphs and pivot tables to display statistics and data for publication.  I can also add raw data into spreadsheets quickly and accurately to assist with mailing list creation, data mining or statistical analysis.

  • Data entry
  • Data manipulation
  • Spreadsheet editing
  • Reporting
  • Microsoft Excel & Access
  • Google Spreadsheet
  • MercuryCRM
  • Zoho
  • Infusionsoft
  • ConvertKit
  • Xero
  • MYOB
Document Services

You provide the original text in whichever format is convenient.  I accept handwritten data either as a scanned file or via post; typed documents requiring formatting only and audio files requiring transcribing.  I can format documents to your corporate standards. So they are ready to print on your letterhead or using your corporate graphics.

  • Word processing
  • Template creation
  • Mail merges
  • Typing
  • Document formatting and polishing
  • Proofreading
  • Transcription
  • Microsoft Word
  • Google Docs
  • Microsoft Excel
  • Google Sheets
  • Microsoft PowerPoint
Mail Outs

I can help with all  your company mail outs.  All you need to do is provide address data and text. Then I can product labels, addressed envelopes or printed letters for distribution in clear face envelopes.  I can also help with the production of your print or electronic newsletters including setting up your email provider account.

  • MailChimp setup
  • Newsletters via MailChimp, ConvertKit, Campaign Monitor, Infusionsoft, Mercury Marketing Hub, Campaign Monitor
  • Email advertising and notices
  • Catalogs
  • Cards
  • Letters
  • Invoices
Social Media

I can monitor your social media accounts and respond to most queries. Then I’ll let you know if there’s something that demands your attention. I can create social media graphics using your guidelines and branding so you have a consistent feel across accounts. I’ll schedule social media posts so that your accounts have regular content. I can proofread and upload blog posts to your website so everything looks professional.

  • Media monitoring
  • Social media assistance
  • Research
  • Website maintenance
  • Updating blogs
  • Sourcing images for blog posts
  • Finding topics for blog and social media posts
Technological Assistance

Technology is my superpower. I love learning to use new programs and I pick up new software quickly and easily so you don’t have to. I’ll help you find programs to automate your business so you can focus on what you love to do. I can take all the back-end tasks off your plate so that everything is regularly updated and secure

  • Backups
  • Website maintenance
  • Technical support
  • Media monitoring
  • Research
  • e-filing
If you have specific needs not listed above, please don’t hesitate to get in contact. In the rare case that I can’t help then I’ll help you find someone who can.