When you’re having a break, you need to prepare your customers so they can get on top of anything they might need while you’re away. Here are some tips to make it as painless as possible for both you and your customers. Let them know early How early will depend on how your business works […]
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When it comes to communicating whether it’s with your co-workers, your VA or with your clients, it’s important to find a way that works for both of you. The most commonly used methods are: Email Personally, I prefer email for customer communications. Email communication gives a written record of exactly what was requested, when it
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It’s essential for a business to have good communication. With potential clients, clients, suppliers, and internally. Unfortunately, good communication doesn’t just happen. Whether you’re interested in marketing, sales or any other aspect of business, here’s 4 ways that a Virtual Assistant can help improve communication. Spelling and grammar Bad grammar and spelling errors give a bad
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To present your message in the best possible way, courteous business communication make your job much, much easier. Now more than ever, there are ample opportunities to accidentally offend someone. A healthy dose of courtesy is the easiest way to try to avoid your message being mistaken. Of course, there are always those who are looking
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When you’re working with a Virtual Assistant communication is vitally important. To get the best results and build an effective relationship you need to be able to get your point across with ease. Finding a Virtual Assistant who has a similar communication style and complimentary personality helps. But a certain amount of effort will still
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A lot of businesses seem to think a newsletter is a waste of time. However, a newsletter can have benefits for any type of business. A newsletter is a great idea for many reasons, including: A newsletter helps you connect with your customers Use your newsletter to put a human face on your business. You
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The most challenging things in customer service usually involve dealing with multiple communications. These can be competing priorities from several clients, multiple instances of simultaneous contact or not knowing which of half a dozen or so places to look for information that you need. Getting organised and staying organised is the best way to avoid
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When you’re having a tough time coming up with blog ideas look for inspiration from your existing customers. Blogging to help your existing customers will not only help them out, it’s likely to help you attract other customers like them. Here are 6 blog ideas that can help you to find topics that interest your
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A lot of the people I talk to really hate the idea of writing blog posts. That’s totally understandable and there are options that allow you to avoid having to sit and write. You could record yourself talking and post an audio blog or podcast. You could use image based blogs, check out Instagram or Tumblr
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Because it can be time consuming, many business owners don’t feel that blogging is worth their while. If you’re someone who has ever asked why should I blog? Here are 3 good reasons to start a blog now. Shareable on Social Media While we all know that a cute or funny animal image will get the
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