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5 Social Media Tips - Sharyn Munro Virtual Assistance

5 Social Media Tips

Every business needs to have a social media presence, but it’s really easy to run into difficulties implementing it.  You can cause serious problems if you post something that hasn’t been thought out properly even if it’s just a comment or a response to a message, and posts about political topics will generally create a

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Use Facebook For Customer Service – Sharyn Munro Virtual Assistance

Use Facebook For Customer Service

If you want to use Facebook for customer service, it’s essential that you bear in mind that speed and availability of service is an important part of the customer experience. There’s no point offering “live chat” if there’s never anyone available to chat, and there’s no point having a call back or email response service

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