We all have them, the jobs that have been left until it gets quiet, the jobs that you meant to get started on a bit earlier but somehow September suddenly became December and where did the time go? And, of course, there’s the jobs that are a bit more seasonal in nature. If you’re facing […]
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If you’re considering using a Virtual Assistant to cover while you’re on holiday, but you don’t currently work with one, you really need to get to work onboarding someone ASAP. The best results will occur when your Virtual Assistant has had a chance to find out how you work. And when you’ve had a chance
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When it comes to communicating whether it’s with your co-workers, your VA or with your clients, it’s important to find a way that works for both of you. The most commonly used methods are: Email Personally, I prefer email for customer communications. Email communication gives a written record of exactly what was requested, when it
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It’s essential for a business to have good communication. With potential clients, clients, suppliers, and internally. Unfortunately, good communication doesn’t just happen. Whether you’re interested in marketing, sales or any other aspect of business, here’s 4 ways that a Virtual Assistant can help improve communication. Spelling and grammar Bad grammar and spelling errors give a bad
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When you’re working with a Virtual Assistant communication is vitally important. To get the best results and build an effective relationship you need to be able to get your point across with ease. Finding a Virtual Assistant who has a similar communication style and complimentary personality helps. But a certain amount of effort will still
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There are many ways that a newsletter can improve customer service. When it comes to customer service, the quality and customer experience are what impacts people’s perception of your company. Newsletters are one way you can contact your customers and potential customers to increase the goodwill towards your brand. If you do it right, a
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When it comes to creating a mailing list and making regular contact with your clients, you’ve probably got great ideas, but a lack of time in which to get it done. A Virtual Assistant can help with every step. From the creation of your mailing list to the production and dissemination of your newsletter and
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We all want a better newsletter. If you’re sending a regular newsletter, you’re probably always looking for new ways to make it even better and more engaging. In the past I’ve given you 3 tips for a Nifty Newsletter now, here are 6 more things to help you create a better newsletter for your readers.
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The most challenging things in customer service usually involve dealing with multiple communications. These can be competing priorities from several clients, multiple instances of simultaneous contact or not knowing which of half a dozen or so places to look for information that you need. Getting organised and staying organised is the best way to avoid
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You like the idea of having some help getting your admin sorted. You’d like to have a bit more time to do the things you’re in business to do. But, you’re not quite sure how a virtual assistant could help you. Well, there are a lot of ways a virtual assistant could help with your
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