Online security is something you need to keep on top of in your business. Unfortunately, it’s also very time consuming and can be intimidating if you’re not particularly tech savvy. A Virtual Assistant can help you get on top of online security and manage the routine tasks.
Backups
Backups are essential for any business. You need to backup your computer/s as well as any devices you use. Preferably to more than one location. Backup your website regularly in case something goes wrong during an update, or you get hacked. Lastly, you should backup crucial business data such as client contact details in case there is ever a problem with your CRM.
A Virtual Assistant can:
- Set up automatic backups when possible
- Perform manual backups when necessary
- Monitor that backups are occurring as scheduled
- Check backups to make sure that you can restore from them if it’s ever needed.
System Updates
Manufacturers continually create updates and patches to fix security holes and block viruses. Unfortunately, this does you no good at all if you’re not regularly updating your programs. Keeping your systems updated and patched will go a long way to avoid security breaches. Running updates can be inconvenient when you have work to do, but it’s important to make time for them.
A Virtual Assistant can:
- Run updates remotely
- Remind staff to update regularly
- Update your website regularly
- Work with your IT staff to make major updates as painless as possible
Documenting Systems & Procedures
It’s important to have your online security systems, procedures and processes written down. It not only is a good reminder of what needs to be done and how often but is something you can give to new staff so they know what’s expected of them. Getting everything written down so that it’s comprehensive but still easy to understand can be difficult.
A Virtual Assistant can:
- Work with you to develop standards for online security
- Document standards and ensure they’re circulated to everyone
- Create procedures for dealing with issues, or potential issues
- Create and maintain a register of devices and identifying details so that if something is lost, it can be isolated from your system immediately
These are by no means the only ways a Virtual Assistant could help with online security, but they are some of the most important and easiest to implement. You may also want to consider having your Virtual Assistant keep a physical offsite copy of business-critical data or using them as the main liaison with your IT staff or contractors. However, you want to handle it, there’s a lot a Virtual Assistant can do to improve your online security.
If you’d like some more ideas on how a virtual assistant could help you, check out my previous How a VA Can Help posts
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