There are many ways a Virtual Assistant could help with training. From covering for you to actually teaching you or your staff how to do things. Here are 4 of the ways a Virtual Assistant could help with training:
Finding training resources for you. If you’ve identified a knowledge gap in yourself or your staff members, your Virtual Assistant can help find training resources. Whether that’s someone who will provide the training, a course to be attended in person, or online resources and self-paced study.
Cover phones and / or email while you’re at away. A Virtual Assistant can answer the phones and respond to emails while you’re out of the office at training or a conference. That way, your clients all get a person on the end of the phone. Your Virtual Assistant can filter the calls, answering any straightforward questions, noting non-urgent items for later and messaging or emailing you about anything that is legitimately urgent.
Type up the notes you’ve taken at training events and conferences. We all take a lot of notes at training events, but what happens to them when you return to the office? Your Virtual Assistant can type them up so they’re easy to read. Then file them so that they’re easy for you to find and refer back to. They can even scan any printed material and download any photos you took to make a comprehensive file of information from the event.
Share their expertise on a topic. Most Virtual Assistants have skills they can share. Whether it’s how to use a specific program; time management; customer service; or any other skill they possess that you or your staff would like to know. A Virtual Assistant can either teach as needed, or spend some time presenting a webinar to share their specialities.
So whatever your reasons for not attending that event or not learning that skill. Think about how a Virtual Assistant could help with training and give you the time, knowledge or resources you need.
