Social media is a great way to boost your customer service. There’s a good chance that most of your customers are already using it in one way or another. So joining in the conversation will improve the relationship between customers and your business. Here are 3 ways to use social media to boost your customer […]
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Are you having trouble keeping up with social media? Do you know that you should create or update profiles on certain sites, but just don’t have time? Maybe you need a Virtual Assistant. So how can a Virtual Assistant help with your social media? Your profiles. A Virtual Assistant can set up your accounts
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If you want to keep costs down, you can create your own social media graphics. A few years ago, that would have been time-consuming and very, very difficult. Now, it’s simple, thanks to all the programs that will help you create something that looks good for free. If you’d like to start creating your own
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When you’re looking for a Virtual Assistant to help with social media, you might get confused by all the options and not really know what to look for. Here’s a simple guide on what to look for when you want help with social media accounts. When you want a Virtual Assistant who can… run your social
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Every business needs to have a social media presence, but it’s really easy to run into difficulties implementing it. You can cause serious problems if you post something that hasn’t been thought out properly even if it’s just a comment or a response to a message, and posts about political topics will generally create a
5 Social Media Tips Read More »
If you want to keep costs down, you can create your own social media graphics. A few years ago, that would have been time-consuming and very, very difficult. Now, it’s simple, thanks to all the programs that will help you create something that looks good for free. If you’d like to start creating your own
Create Your Own Social Media Graphics Read More »
Many businesses are choosing to use a Virtual Assistant to help manage their social media. That way they can maintain a regular and professional presence on the platforms that their users are on, without having to deal with the massive time drain that social media can become. If you’re considering working with a Virtual Assistant,
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Here’s a really interesting infographic I found recently showing that although access to customer service via social media is still growing, and should be an important part of your overall strategy, the telephone is still the preferred method of contact by the majority of customers. I find it somewhat shocking that although 71% of people
When It Comes to Customer Service Telephone Still Trumps Social Media Read More »
Here are 10 social media platforms, and 3 things a virtual assistant could do on each to keep your branding consistent and your company profile engaging: 1. Facebook Edit and upload a cover image Claim your username if you haven’t already Create and coordinate your Facebook Ads 2. Foursquare Add or claim your business or
How a Virtual Assistant could help with…10 Social Media platforms Read More »
Following on from my last customer service post: Using Social Media as part of your Customer Service strategy I’d like to touch on the ways in which social media and customer service work together. After looking around for a bit, I found this awesome infographic from Social Strand Media on How Social Media Is Changing
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