Using more than one VA

If you are serious about outsourcing to a Virtual Assistant, you might find that the variety of tasks you have to outsource is more than one Virtual Assistant can handle.  Alternatively, you may just need help in a couple of very diverse areas.  The easiest way to deal with this is to hire multiple Virtual […]

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Organising with Outlook

If you use Microsoft outlook, there are many many ways you can use it to keep organised.  Here are a few easy ways to sort out your emails, calendars and tasks with outlook. Categories: Using categories allows you to sort your outlook items by category and also assigns colors to each category for an easy

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Clients as buddies

Do you like to treat your clients as your buddies, or do you prefer to maintain a professional distance from them? However you prefer to handle it, there are a lot of similarities in the relationships that are worth keeping in mind. Everybody likes to hang out with the fun kids And if you’re fun

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Giving good phone

When you provide most of your customer service over the telephone, it’s important to make sure you give a friendly and professional service.  The great thing is that it’s such an easy thing to do. Here are a couple of the best, easiest and well proven ways to make sure your customers walk away from

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Time Management I

Find your style. The biggest hurdle you’ll ever have if you’re trying to find a way to get organised is yourself.   Mostly, you’ll have problems because you’ve taken somebody elses way of working and trying to force it to work for you. Some things to consider are: Do you like lists, appointments and having

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Deciding what to outsource

If you’re feeling overwhelmed, or if you just know you’re doing a lot of stuff that you could outsource, but you can’t really figure out what you should – here are a few tips to help you decide what you could outsource to a Virtual Assistant. Firstly, if you already have a Virtual Assistant –

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Things I’m not

Just lately, I’ve read a couple of posts that cast a very misleading light on exactly what a Virtual Assistant is and what a Virtual Assistant does. So just in case anyone else is a little confused, here are some of the things a Virtual Assistant is NOT. A Virtual Assistant is NOT a robotic

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