It’s really important to match customer service with your brand. No matter how great your branding is, if you don’t walk the walk – it won’t matter how well you talk the talk. In other words, if you’re trying to sell yourself as a premium service, you need to offer premium service. If you’re brand […]
Match Customer Service With Your Brand Read More »
Good manners improve customer service. They make your customers view you in a better light. They make your interactions with customers more pleasant. Here are just 4 ways good manners improve customer service. Greetings If you have a business where clients come on-site, acknowledging them when they enter your premises is important. This doesn’t mean
Good Manners Improve Customer Service Read More »
Good business manners make for good business relationships. They’re important in every facet of business whether it’s interactions with staff, customers or suppliers. Good business manners show the people you deal with that you’re a high-quality person they should want to deal with. A Virtual Assistant can help you show good business manners in a
How A Virtual Assistant Can Help With Good Business Manners Read More »
It’s important to remember that every interaction with your business plays a part in how your customers think about you. Yes, that does mean that invoicing and customer service go hand in hand. If you’ve got a great invoicing system then your customers won’t even notice it. If your invoicing system isn’t working for you,
Invoicing And Customer Service Read More »
I’m sure that most business owners would say that having more time to do what they do best rather than doing admin would allow them to make some pretty awesome improvements in their businesses. However, finding the time can be a real problem. When considering hiring a Virtual Assistant, I suspect that many business owners
30 Things A Virtual Assistant Can Do In Under One Hour Read More »
Here are five ways to impress the heck out of your customers and potential customers, and people you bump into from day to day, and friends and family and pretty much everybody else. After all, it’s all about relationships and relationships take time, effort and work. And what people tend to want are basically the
How To Impress The Heck Out Of Your Customers Read More »
Because networking is s a personal interaction you may think there’s not much that your Virtual Assistant can do to help. In reality there’s a lot that your Virtual Assistant can do that will help with being organised and taking your networking to the next level, both in person and online. While there’s no help
How A Virtual Assistant Can Help With Taking Your Networking To The Next Level Read More »
Christmas is a great time to connect with your clients and show your customers some love. Like most businesses these days you probably have regular contact via email and social media, but it’s nice to go a little further every now and then to show them how much you appreciate their business. Here are 5
5 Ways To Show Your Customers Some Love At Christmas Read More »
It’s that time of year when those of us in Australia are just about to start our summer holiday season and head off on our annual break. I’ve previously posted taking about How a Virtual Assistant could help with your holiday preparations and How a Virtual Assistant could help with travel both of these posts
How A Virtual Assistant Can Help With Your Annual Break Read More »
Whether you celebrate Christmas or not, it’s generally a time when things wind down and people take a break. It’s also a time when many businesses send cards and gifts to their clients to thank them for their business during the year. Then on top of all that, it’s the time for end of year
4 Things To Do Now To Prepare For The Holiday Season Read More »