Small Business

Online Manners - Sharyn Munro Virtual Assistance

Online Manners

Online manners are important for many reasons. In business, good online manners help you to build rapport and make it easier to get your message across clearly. Acknowledge people In online meetings, emails and via SMS start by saying acknowledging others. Addressing people by their name helps to build rapport. It also demonstrates that you’re […]

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Customer Data Security - Sharyn Munro Virtual Assistance

Customer Data Security

Customer data security is essential for any business regardless of size. Any security breaches or misuse of customer data will cause major problems for both your customers and your business. Both of which could be irreversible and spell the end of your business. Fortunately, there are things you can do to protect your customers data.

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Invoicing And Customer Service - Sharyn Munro Virtual Assistance

Invoicing And Customer Service

It’s important to remember that every interaction with your business plays a part in how your customers think about you. Yes, that does mean that invoicing and customer service go hand in hand.  If you’ve got a great invoicing system then your customers won’t even notice it. If your invoicing system isn’t working for you,

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