Here are 10 social media platforms, and 3 things a virtual assistant could do on each to keep your branding consistent and your company profile engaging: 1. Facebook Edit and upload a cover image Claim your username if you haven’t already Create and coordinate your Facebook Ads 2. Foursquare Add or claim your business or […]
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Following on from my last customer service post: Using Social Media as part of your Customer Service strategy I’d like to touch on the ways in which social media and customer service work together. After looking around for a bit, I found this awesome infographic from Social Strand Media on How Social Media Is Changing
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I’m sure most companies now use social media as a marketing tool. Hopefully it’s used more as a way to engage customers with your brand rather than to advertise to them. One large part of the engagement will always be responding to customer feedback. Responding to positive feedback is easy, but how are you responding
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When it comes to getting your message out there, there are a plenty of free tools you can use. The type to choose will depend on the format and content of the message as well as your personal preferences regarding the sites available. Here is a list of my 9 favourite tools: Facebook – You can
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If you want to add someone to your Twitter lists, it’s generally a very intuitive and easy task. Removing someone without unfollowing them is still an incredibly easy thing to do, but nowhere near as intuitive. So for anyone who just wants to remove one person from a list, rather than delete a whole list
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