Social media can be a huge time commitment, and continually creating fresh content for social media can be not only time consuming but very difficult in the creative sense as well. So it’s no wonder that many small businesses want to outsource their content creation. However, It’s not something I do, for two reasons. Firstly, […]
Why I Won’t Create Your Content For You Read More »
There are two sorts of databases that can greatly increase your ability to service your clients. The first is a CRM to document not only contact details etc for your clients, but also previous communications between your company and your customers. The second is a Knowledge Base, or wiki to capture Frequently Asked Questions; to
How Databases Help You Excel At Customer Service Read More »
Although using social media for customer service has been rapidly gaining in popularity, one of the easiest and best ways to offer customer service is via email. It allows time to think out a response, you can include print screens, detailed instructions or attachments when necessary, and for non-urgent queries is a simple and convenient
Customer Service via Email Read More »
There are a heap of collaboration tools available, and your Virtual Assistant is probably conversant in most if not all of them. I’ve listed my favourite tools for five functions, the Pros and Cons of each as well as 3 ways your Virtual Assistant could use them to help you out. 1. Files My favourite here
How a Virtual Assistant could help with… Collaboration tools Read More »
Are you one of those people who resolves to be more organised every year and is drowning in disorganisation by February? If so, here are 3 really easy ways to keep on top of things, as well as my top secret, fool proof, miracle tip that will turn you from a Messy Molly into a
3 Tips For Staying Organised This Year Read More »
Happy customers are the best resource a business has. They are a recurring source of income, the best marketing and their positive feedback lifts enthusiasm & generates positivity throughout the company. It’s also much easier to keep existing customers happy than having to continually find new clients. Ask them what they want, like, need or
I had a problem with my cable service this week, and the first place I looked to see what was going on was Twitter, the second was the help section my providers website, the third was the services troubleshooting page of their website. There was no mention of any problem from the company. On Twitter
If you have any questions, would like any further information, or would like a quote for any of the services I provide, please contact Sharyn Munro Virtual Assistance and I’ll get back to you as soon as possible. Alternatively, you can book an appointment using the Book a free consultation button on the menu above.
I am a remote personal assistant and I offer services that take care of the admin needs of YOUR business. I will tailor my offering to your needs so you get the help you need. While not paying for anything you don’t need. I’m just like a regular PA, except I can’t bring you a
Testimonials from some of my clients, past and present. Sharyn is a dream to work with. She is a whiz with technology and knows Office programs and small business apps inside and out. Sharyn is a top class executive assistant, and a fully functioning IT team, marketing and communications department all in one – and