A Virtual Assistant (or VA) is an administration professional who works as an independent contractor to provide administrative assistance for a number of clients rather than being a direct employee. They can provide the same services as on site administration staff however they work remotely and provide their own office space, equipment, software and hardware thus saving you costs associated with providing your own equipment and space. As a Virtual Assistant is not a permanent member of your staff (rather they are someone you hire when you need them) you can use a single Virtual Assistant or several Virtual Assistants to handle different functions and you can utilize them as often or as little as your business needs dictate. A Virtual Assistant will also save you money on overheads such as recruitment costs, superannuation, leave, overtime, equipment costs and regulatory issues such as Workplace Health & Safety and unproductive staff time.
A Virtual Assistant is an entrepreneur who will partner with you to relieve your administrative burdens to allow you to spend more time doing business. Because a Virtual Assistant is in the same boat as you, they understand the needs of small businesses and entrepreneurs. This allows them to not only provide administrative assistance as required, but to provide advice on ways to streamline your processes, ideas on how to better perform functions and an up to date knowledge of the latest methods, software or social media that can make them an indispensable member of your team. As we gain a lot of work from word of mouth referrals, and repeat custom – we will always strive to provide a better service and to impress the heck out of you!
A Virtual Assistant can provide a wide range of assistance based on their previous experience and current learning. A Virtual Assistant may specialise in one or two administrative functions, they may handle the full range of administrative tasks, they may provide concierge services and if local they may provide on-site assistance as well. It all depends on what you need done and who you get to do it.
