It’s important to remember that every interaction with your business plays a part in how your customers think about you. Yes, that does mean that invoicing and customer service go hand in hand. If you’ve got a great invoicing system then your customers won’t even notice it. If your invoicing system isn’t working for you, […]
Invoicing And Customer Service Read More »
Here are five ways to impress the heck out of your customers and potential customers, and people you bump into from day to day, and friends and family and pretty much everybody else. After all, it’s all about relationships and relationships take time, effort and work. And what people tend to want are basically the
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Because networking is s a personal interaction you may think there’s not much that your Virtual Assistant can do to help. In reality there’s a lot that your Virtual Assistant can do that will help with being organised and taking your networking to the next level, both in person and online. While there’s no help
How A Virtual Assistant Can Help With Taking Your Networking To The Next Level Read More »
Christmas is a great time to connect with your clients and show your customers some love. Like most businesses these days you probably have regular contact via email and social media, but it’s nice to go a little further every now and then to show them how much you appreciate their business. Here are 5
5 Ways To Show Your Customers Some Love At Christmas Read More »
Whether you celebrate Christmas or not, it’s generally a time when things wind down and people take a break. It’s also a time when many businesses send cards and gifts to their clients to thank them for their business during the year. Then on top of all that, it’s the time for end of year
4 Things To Do Now To Prepare For The Holiday Season Read More »
Social media is a great way to boost your customer service. There’s a good chance that most of your customers are already using it in one way or another. So joining in the conversation will improve the relationship between customers and your business. Here are 3 ways to use social media to boost your customer
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There are many ways a Virtual Assistant could help you when you’re getting organised. The most obvious way they can help is to take over some of the tasks that you find the most time consuming so you can reclaim the time to do something more fulfilling. If you’re not sure what areas you want
How A Virtual Assistant Could Help With… Getting organised Read More »
If you’re looking for blog content, the best place to start is by thinking about what your ideal customer is likely to want. That’s why it’s so important to have a clear picture of what your ideal customer looks like. Once you have a clear picture of your ideal customer, here are some of the
Let Your Ideal Customer Control Your Blog Read More »
These days every business collects some sort of customer data. Whether it’s email addresses for your newsletter; browsing data via cookies on your website for remarketing; birthdays and anniversaries for reward programs; or credit card details and addresses for shipping products – you’re probably collecting quite a lot of data from your clients. But what
Keeping Customer Data Secure Read More »
Do feel that your data security is unimportant? Multinational corporations often seem to have data breaches with no major impact. And maybe the client data you hold doesn’t seem that sensitive – just contact details and records of the work you’ve done for them. Then again, you may think that you’re small fry and nobody
Who Has Your Data? Why You Should Work With A Local Virtual Assistant Read More »