These days, most businesses are on Facebook in some degree, but too often we’re all just trying to keep on top of posting & responding and we don’t pay attention to some of the things available to make our lives easier, or to give our likers a better experience. Here’s 4 handy tools you may not have known about: […]
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Social media can be a huge time commitment, and continually creating fresh content for social media can be not only time consuming but very difficult in the creative sense as well. So it’s no wonder that many small businesses want to outsource their content creation. However, It’s not something I do, for two reasons. Firstly,
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Here are 10 social media platforms, and 3 things a virtual assistant could do on each to keep your branding consistent and your company profile engaging: 1. Facebook Edit and upload a cover image Claim your username if you haven’t already Create and coordinate your Facebook Ads 2. Foursquare Add or claim your business or
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Following on from my last customer service post: Using Social Media as part of your Customer Service strategy I’d like to touch on the ways in which social media and customer service work together. After looking around for a bit, I found this awesome infographic from Social Strand Media on How Social Media Is Changing
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I’m sure most companies now use social media as a marketing tool. Hopefully it’s used more as a way to engage customers with your brand rather than to advertise to them. One large part of the engagement will always be responding to customer feedback. Responding to positive feedback is easy, but how are you responding
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Lists Friend Lists are a way you can group your Facebook Friends (as opposed to pages). This is particularly useful if you prefer to not share everything with your entire friends list. Facebook has a few friends lists automatically included with “automatic” settings such as Close Friends (display frequently in your newsfeed), Acquaintances (show up
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Interest lists are lists of Facebook Pages, Friends and Subscriptions on a particular topic. You can create your own lists, or subscribe to other peoples lists. To create an Interest list click on Add Interests in the Left hand menu of Facebook (you may have to click “More” to get it to display). When
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When it comes to getting your message out there, there are a plenty of free tools you can use. The type to choose will depend on the format and content of the message as well as your personal preferences regarding the sites available. Here is a list of my 9 favourite tools: Facebook – You can
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