There are a heap of collaboration tools available, and your Virtual Assistant is probably conversant in most if not all of them. I’ve listed my favourite tools for five functions, the Pros and Cons of each as well as 3 ways your Virtual Assistant could use them to help you out. 1. Files My favourite here […]
How a Virtual Assistant could help with… Collaboration tools Read More »
I had a problem with my cable service this week, and the first place I looked to see what was going on was Twitter, the second was the help section my providers website, the third was the services troubleshooting page of their website. There was no mention of any problem from the company. On Twitter
Following on from my last customer service post: Using Social Media as part of your Customer Service strategy I’d like to touch on the ways in which social media and customer service work together. After looking around for a bit, I found this awesome infographic from Social Strand Media on How Social Media Is Changing
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Google is one of many companies who are offering two-step verification on accounts. The benefit of two step verification is that in order to log into your account, hackers would need to have your mobile phone as well as your password. Then just follow the steps below to activate 2 step verification
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I’m sure most companies now use social media as a marketing tool. Hopefully it’s used more as a way to engage customers with your brand rather than to advertise to them. One large part of the engagement will always be responding to customer feedback. Responding to positive feedback is easy, but how are you responding
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When it comes to getting your message out there, there are a plenty of free tools you can use. The type to choose will depend on the format and content of the message as well as your personal preferences regarding the sites available. Here is a list of my 9 favourite tools: Facebook – You can
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This week Google has opened business pages and any business is now able to create their own business page. If you’re interested in creating your own page, here are some quick how-to’s for 3 of the most asked questions. First of all, the most important button that you will need to find your way around
Google+ Business Pages: 3 common questions Read More »