Consistent branding is one of the best ways to make sure your content is recognised everywhere people find it. Particularly on social media, people don’t spend a lot of time reading everything they see. So being easily recognisable when someone is scanning a newsfeed makes it more likely that they will stop and read your […]
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It’s really important to match customer service with your brand. No matter how great your branding is, if you don’t walk the walk – it won’t matter how well you talk the talk. In other words, if you’re trying to sell yourself as a premium service, you need to offer premium service. If you’re brand
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If you want to give your business image a makeover, but don’t have the time, don’t despair. There’s a lot your Virtual Assistant can do to help out and take the time consuming stuff off your plate. Here are just a few of the things they can do: Liaise with designer to create a new
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Every business needs documents, and the way they look impacts how people see your business. If you want people to take you seriously and see you as a business they’d like to work with, you need to make sure your documents are presented well. With that in mind, here are 8 ways to create better
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At some point you’ve probably asked yourself “why should I care about branding?”. If you’re a small business, and particularly a soloist, it might seem like a lot of unnecessary work. However, good branding can improve your business in several ways. Consistent branding is great for recognition One reason to care about branding is for
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Good business manners make for good business relationships. They’re important in every facet of business whether it’s interactions with staff, customers or suppliers. Good business manners show the people you deal with that you’re a high-quality person they should want to deal with. A Virtual Assistant can help you show good business manners in a
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It’s important to remember that every interaction with your business plays a part in how your customers think about you. Yes, that does mean that invoicing and customer service go hand in hand. If you’ve got a great invoicing system then your customers won’t even notice it. If your invoicing system isn’t working for you,
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I’m sure that most business owners would say that having more time to do what they do best rather than doing admin would allow them to make some pretty awesome improvements in their businesses. However, finding the time can be a real problem. When considering hiring a Virtual Assistant, I suspect that many business owners
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Offering great customer service is really not that difficult. Here are the 5 most important things to keep in mind when dealing with your customers. They’re also important when coming up with a marketing strategy that will hopefully attract the right customer for your business. Communication – how you talk to your customers The language
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Because networking is s a personal interaction you may think there’s not much that your Virtual Assistant can do to help. In reality there’s a lot that your Virtual Assistant can do that will help with being organised and taking your networking to the next level, both in person and online. While there’s no help
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